Hi. How can we help you?
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Customer support is unreachable. What should I do?
You can always inquire about guidances from our Help Page. If it doesn’t help, please contact our 24/7 customer support team for further assistance or drop us an email at Support@bj88.com. We will contact you as soon as...
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BJ88 Forum
BJ88 Forum is a platform where members can ask questions, share their experiences, and discuss topics of mutual interest among members while gaining BJ88 Points! To join BJ88 Forum:Step 1: Login to your account and visit the BJ88 homepage. (If you have not registered as our member, you may refer...
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Can I use the BJ88 APP/Mobile Site with my existing username and password?
Yes, you can use your existing user ID and password to login to the BJ88 APP/mobile...
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Can I place bets using my phone?
Yes, you can place bets using your mobile browser or download our APP to place bets on the go! Download BJ88 APP Now :...
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Does my registered name with BJ88 have to be the same as the name on my identification document and account(s) used in depositing/withdrawing?
Yes. You must register your BJ88 account with your legal name and identity, which must be consistent with your bank account(s), or other payment accounts used to deposit or receive funds in your BJ88...
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What should I do if I forgot my email address/ phone number?
You should be able to check your personal details by following the steps below: Step 1: Click on “Profile” after you login to your BJ88 account.Step 2: Select “Personal Info” to view your personal information. If you can’t login to your BJ88 account, click here to learn how to change your...
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How to change my email address/ phone number?
Step 1: Drop us an email at Support@bj88.com with the subject of ‘Request To Change Email Address/Phone Number/Both’, and with the details below: Change email address Change phone number Change both 1. Username2. Full name3. Date of birth4. Phone...
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How to verify my account?
You are required to verify your email address, phone number and update your date of birth before you can submit any withdrawal requests. To verify your account, Step 1: Log in to your BJ88 account. Select “Profile” > “Personal Info”. Step 2: Select the “Not...
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Why can’t I login to my account?
There are a few possible reasons: i) Incorrect username or password. The password should have at least 6 characters which must consist of letters (a-z) and numbers (0-9) and it is case sensitive. If this problem persists, please reset your account password. (you may refer here on how to reset...
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How can I change my account password?
The steps below describe how to change a known password. Step 1: Login to your BJ88 account. Step 2: Select the drop down menu button from the top left corner. Step 3: Click ‘Profile’ and select ‘Reset Password’. Step 4: Enter your current password and then enter...