Hi. How can we help you?
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Do you have any other tips on how to ensure security of my personal data and account information?
1. Do not share your account information. Never ever share your account information with others, including your username, password, phone number and email address. That information should be private to you and you only. Securing your personal information can help you prevent identity theft....
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How do I prevent account hacking or fraud?
Although we have stringent security checks, it is your responsibility to ensure that your login details and personal information are safe and secure. The best way to prevent your account being hacked is to change your password regularly and not to save your username and password on the site. Never...
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BJ88 Forum
BJ88 Forum is a platform where members can ask questions, share their experiences, and discuss topics of mutual interest among members while gaining BJ88 Points! To join BJ88 Forum:Step 1: Login to your account and visit the BJ88 homepage. (If you have not registered as our member, you may refer...
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Can I use the BJ88 APP/Mobile Site with my existing username and password?
Yes, you can use your existing user ID and password to login to the BJ88 APP/mobile...
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Can I place bets using my phone?
Yes, you can place bets using your mobile browser or download our APP to place bets on the go! Download BJ88 APP Now :...
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Does my registered name with BJ88 have to be the same as the name on my identification document and account(s) used in depositing/withdrawing?
Yes. You must register your BJ88 account with your legal name and identity, which must be consistent with your bank account(s), or other payment accounts used to deposit or receive funds in your BJ88...
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What should I do if I forgot my email address/ phone number?
You should be able to check your personal details by following the steps below: Step 1: Click on “Profile” after you login to your BJ88 account.Step 2: Select “Personal Info” to view your personal information. If you can’t login to your BJ88 account, click here to learn how to change your...
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How to change my email address/ phone number?
Step 1: Drop us an email at Support@bj88.com with the subject of ‘Request To Change Email Address/Phone Number/Both’, and with the details below: Change email address Change phone number Change both 1. Username2. Full name3. Date of birth4. Phone...
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Why can’t I login to my account?
There are a few possible reasons: i) Incorrect username or password. The password should have at least 6 characters which must consist of letters (a-z) and numbers (0-9) and it is case sensitive. If this problem persists, please reset your account password. (you may refer here on how to reset...
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How can I change my account password?
The steps below describe how to change a known password. Step 1: Login to your BJ88 account. Step 2: Select the drop down menu button from the top left corner. Step 3: Click ‘Profile’ and select ‘Reset Password’. Step 4: Enter your current password and then enter...