Hi. How can we help you?
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Why am I not receiving password reset emails?
There are a few possible reasons, please check if: i) Your personal mailbox is full ii) Delivered email were flagged as [Spam/Junk] iii) Delayed due to network issues iv) Incorrect email upon registration If the problem persists, please contact our 24/7 customer support team for further...
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My account was locked after too many failed login attempts, what should I do?
For security reasons, your account will be automatically locked after multiple unsuccessful password attempts. If your account has been locked, please follow the simple steps below to perform a password reset. Step 1: Click on the ‘Reset Password’ button on the screen. Step...
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What should I do if I forget my username?
Kindly contact our 24/7 customer support team for further assistance if you forgot your...
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Can I change my username?
No, you are not allowed to change your username after registration. Once you have successfully registered, you need to continue with that...
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Is an identity card number required upon registration?
No, registration can be done without an identity card number. Identity card might be required if:– You updating certain personal information on your BJ88 account;– Discrepancies or inconsistencies of information relating to you, your BJ88 account or your transaction(s) with BJ88;–...
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Can I have more than one account with BJ88?
No. You are only permitted to hold one active account with BJ88 and any subsequent registrations will not be permitted. BJ88 reserves the right to close the duplicate accounts permanently in accordance with our Terms &...
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How do I register an account with BJ88?
Registration with BJ88 is easy! Just 3 simple steps: Step 1: Visit the BJ88 homepage, select your preferred currency from the top right corner. Next, click on the ‘Sign Up’ button on the homepage. Step 2: Complete the registration form with your personal details. We require: a. Username...
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Password Guidelines
Password is case sensitive, it must be between 6 and 20 characters in length, contain at least one number (0-9) and one alphabet letter...
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What currencies does BJ88 support?
Currently, BJ88 supports the following currencies: KHR (៛) USD ($) VND (₫) PHP (₱) KRW (₩) IDR (Rp) THB...
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What is BJ88’s latest domain?
Our current website url is...