Hi. How can we help you?
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Are there any restrictions on the referral bonuses I received?
BJ88 referral bonuses can be placed on any games on BJ88 (except Ludobet game), and it just needs to complete 1x wagering requirement. Do note that BJ88 reserves the right to withdraw the member’s bonus if the account is suspected of abuse and/or does not comply with the benefits...
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Can I join BJ88’s RAF program if I am a referee?
Definitely. Simply complete your account verification and obtain your “Referral Code” or “Referral Link” from the “Profile” section and start inviting your friends to join BJ88! To understand more about account verification, please click...
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How many friends can I refer to?
There is no limitation on the total number of friends that you can refer to, you can refer as much as you can! The more referees you have the more rewards you get! Start referring now, and earn rewards...
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My friend made a deposit and I didn’t get the referral bonus. Why?
If you encounter with this situation, it may be caused by the following reasons: i) The deposit made by your friend is still pending. Do refresh your account after 10 minutes, your bonus shall update once the pending transaction is approved.ii) Your friend may have registered without using your...
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Do you have any other tips on how to ensure security of my personal data and account information?
1. Do not share your account information. Never ever share your account information with others, including your username, password, phone number and email address. That information should be private to you and you only. Securing your personal information can help you prevent identity theft....
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How do I prevent account hacking or fraud?
Although we have stringent security checks, it is your responsibility to ensure that your login details and personal information are safe and secure. The best way to prevent your account being hacked is to change your password regularly and not to save your username and password on the site. Never...
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Is my personal data safe and secure?
All personal information and data provided are protected with defense-grade security, and will be kept confidential and secure. Read more about our Privacy Policy...
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How to contact the customer support team?
To contact our 24/7 Customer Support Team, Step 1: Click on the chat icon located at the bottom right. Step 2: Select ‘Chat now’. Step 3: Provide your information if you already have an account with...
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Biometric Login (Fingerprint & Face ID)
Biometrics login is now available on the new version of the BJ88 APP, please take a look at these three quick guides to login into your account in seconds and with extra protection! Step 1: Download the latest version of the BJ88 APP. Click here to learn how to download the latest version of...
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How to download BJ88 APP? (Android)
Our BJ88 APP is now available on Android. Follow these simple steps to download and install BJ88 APP on your smartphone. Step 1: There are three ways to download BJ88 App Step 2: Tap ‘Download’ when prompted. Step 3: After successfully downloading the file, open the file and proceed to the...