Hi. How can we help you?
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What information should I provide when contacting the customer support team regarding a Website/Mobile Site issue?
To help us with your enquiry, please provide details as...
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What can I do if the web page is being redirected to another website or being DNS hijacked?
If you are redirected to another website when you click on our website, please follow these simple steps to manually repair the local DNS: Step 1: Click on the [Start] button on the lower left corner on your desktop and select [Settings], click [Network and Internet], and then click [Network and...
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What should I do if the website fails to load?
This is not a common issue, but if you encounter this issue, please try the following steps to troubleshoot: Try and clear cache, most of the problems are related to “cache”. This is because your web browser stores too much “outdated” information in the history file that...
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What web browsers does the BJ88 site support?
Our site is optimized for cross browser compatibility, offering support for a wide range of web browsers; more significantly on the top 4 popular browsers. However, some older browsers may not support the newer web standards. As such, you may experience some problems viewing parts of our site. If...
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Can I login to my BJ88 account on 2 devices at the same time?
No. You can only have one account login at the same time. If you are logged in on the main website and you login to the mobile site, you will automatically be logged out of the main website and...
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How can I clear the BJ88 APP (Android) cache and app data?
You just need to follow the steps below to clear the cache and app data: Step 1: Tap on the “Settings” menu.Step 2: Scroll down and select “Apps”Step 3: Click “Manage Apps” and select the BJ88 APP.Step 4: Select “Clear Data” and “Clear...
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How do I know if my device is compatible with the BJ88 APP (Android)?
Compatible with devices that use Android version 9.0 and newer. We are constantly working to ensure more devices are fully supported. If you encounter a problem while using the BJ88 App from your device, please contact our 24/7 customer support team via Live Chat for further...
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What is the BJ88 APP file size?
The App file size is 6.65 MB for Android. We recommend that you download the App using a strong wifi...
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Is BJ88 APP available in Google Playstore?
Currently, BJ88 APP is not available in Google Playstore. You may download the APP directly from our website. Click here to learn...
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Is the BJ88 APP free?
BJ88 APP is FREE for all BJ88 customers. Data charges may apply and your mobile service provider may charge you for using their data services to access the...