Hi. How can we help you?
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Customer support is unreachable. What should I do?
You can always inquire about guidances from our Help Page. If it doesn’t help, please contact our 24/7 customer support team for further assistance or drop us an email at Support@bj88.com . We will contact you as soon as...
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What should I do in case of an error or dispute?
Kindly contact our 24/7 customer service team via Live Chat and provide the information as follows: 1. Username 2. Game...
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What happens if I disconnect from a game?
If you are disconnected from the game due to a connection problem, your bet will be recorded and paid based on the results of the round. You can check the results in the game...
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Do I need to change any browser configurations?
In order to access the full functionality of our site, you will need to enable JavaScript and accept cookies in your browser settings. Bet placement will be severely limited or not possible if you have disabled JavaScript and cookies. If your browser is still in the default browser settings, you...
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How to download BJ88 APP?
Our BJ88 APP is now available on Android. Follow these simple steps to download and install BJ88 APP on your smartphone. Step 1: There are three ways to download BJ88 App Step 2: Tap ‘Download’ when prompted. Step 3: After successfully downloading the file, open the file and proceed to the...
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Can I place bets using my phone?
Yes, you can place bets using your mobile browser or download our APP to place bets on the go! Download BJ88 APP Now :...
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How do I delete my browser cookies/cache?
If you want to delete or remove any cookies already stored on your computer that keep a track of your browsing patterns, you can do so by deleting your existing cookies. The process will vary depending on which browser you use. Our quick help guides show the steps for removing cookies for various...
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How do I find my device IP address?
Step 1: In the browser address bar, search https://www.whatismyip.com/Step 2: The public IP address of your desktop/mobile will be shown on your screen.Step 3: Copy your IP address (My Public...
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How do I find the device information of my mobile phone?
The manufacturer and model number are usually displayed on the phone casing under the battery. For Android, go to your devices “Settings”, select “About phone” or “About...
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What information should I provide when contacting customer services regarding the BJ88 APP?
Please try to uninstall and reinstall the app before contacting us via Live Chat. If it doesn’t help, please contact our 24/7 customer support team and provide us with details as...